Why a recent order has not appeared in your usage yet

Your usage bar and usage reports do not update in real time. Usage from the previous 24 hours starts being processed at 23:59 UTC each day, so there is roughly a 24-hour lag between placing an order and seeing it counted.

This applies whether your plan is metered in monitoring credits or, on plans bought before Planet moved to credits, in download quota. If an order still has not appeared after 24 hours, submit a request to Planet Support.

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