Note: Need to be An Account Admin 

A PayPay Subscription cannot be switched to a credit card in place. You need to cancel your subscription  and buy the same plan again with a credit card. You will keep your access until the end of the period you have already paid for 

1. Sign in at https://insights.planet.com/account/#/. Select My Plan and products on the left menu, then select view order on the plan of your choosing. 
2. Under Order details confirm Payment method: PAYAPL and Billing Type Recurring 

3. Select REVOKE Subscription and confirm:  Example screen shot of Revoke below: 

   

   Note:

    You will keep access until the end of your current billing period. The confirmation dialog shows that date. This also cancels the billing agreement in your PayPal account so you do not need to cancel anything in PayPal separately.                                                                                                                                                Canceling is not instantaneous. It take up to 24 hours to complete and the order status stays SUBSCRIBED

   4. After your order shows REVOKED, your subscription expiration will be set to the end of the current billing period  so that you can subscribe again. This usually takes up to one business day. You will keep your access the whole time and do not need to do anything while you wait. 

   5. After this is completed, Select Purchase in the left menu, choose the MONTHLY billing cycle and select RENEW on your current plan. If RENEW is not available, yet the change is still in progress - Please check  back later or contact Support if more than one business day has passed. 

   Note: You can switch from Monthly to Annual or vice versa when selecting the subscription to purchase. 

   

   6. Continue through the steps and select USE CREDIT CARD to Pay.

   7. Your new subscription starts when your current period ends so you are not charged twice for the same month. Your credit  card will be charged when you complete the purchase. 

   If You have any questions, require assistance updating your payment details or need support with your enterprise invoicing, please dont hesitate to create a support ticket via: https://support.planet.com/hc/en-us/requests/new