What Does the "Quota check failed – Insufficient quota" Error Mean?

The "Quota check failed – Insufficient quota" error can appear for several different reasons. Find the variant that matches the message you received below.

"… /total bulk size does not fit subscription"

If you get this error message as a response on your order it means that the total quota left on your account/contract is smaller than that of the order you just placed. At this point, it will be best to retry a small portion of the order.

If you feel there should be quota left on your account than what is actually present on it, please email your CSM or submit a request to our technical support team.

"… /subscriptions do not match all of the events"

The error is seen generally when the clipping geometry provided in your order does not intersect with your contract AOI. The workaround is to have your clipping geometry intersect exactly with your contract AOI.

Your clip AOI needs to intersect 100% with contract AOI.

For example, something like this won't work: (0% clip intersection with contract)

Screen_Shot_2020-01-14_at_2.35.39_PM.png

Or something like this won't work either: (~50% clip intersection with contract)

Screen_Shot_2020-01-07_at_1.54.36_PM.png

"… /parent subscriptions do not match all of the events"

This error occurs when suborg's plans are not inherited properly or if there is quota style mismatch in the account. Both parent and suborg need to be subscribed to the same plan with same style of quota (the suborg quota may be of a smaller size).

For any questions/concerns on this error, please reach out to your CSM or submit a request.

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