Emir Hartato

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  • Total activity 67
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Activity overview

Latest activity by Emir Hartato

  • Emir Hartato commented,

    Official comment
    1. Community
    2. General Discussion
    3. Can't open ArcGIS add-in?

    Hi Tim van Heteren Travis Axe , I apologize for late response and the issue that you're having. I think there is an issue with the add-in package, so thank you for making us aware of this, I alread...

  • Emir Hartato commented,

    Official comment
    1. Community
    2. General Discussion
    3. XYZ tile service - latest global monthy mosiac

    Hi Michael, I have created a support ticket for this inquiry. I'll follow up from there. Thank you.

  • Emir Hartato commented,

    Official comment
    1. Community
    2. General Discussion
    3. How can I download planet images？

    Dear Zhao,   Thank you for your interest in Planet. Please note that is not possible to download our imagery using Trial account. I have passed your contact to our sales development representative....

  • Emir Hartato commented,

    1. Community
    2. General Discussion
    3. REsolution

    Hi Todd, Unfortunately this is how our trial works, however, I'll pass your feedback to our team. In the meantime, if you're interested to evaluate more on our product, I'd highly suggest to send a...

  • Emir Hartato commented,

    Official comment
    1. Community
    2. General Discussion
    3. trial 14 days of basemaps ... gets error

    Dear Iain, My apology for slow response. Would you kindly please confirm that you want to register a basemap trial? If so, I found that you have existing account (which is now inactive) registered ...

  • Emir Hartato commented,

    Official comment
    1. Community
    2. General Discussion
    3. REsolution

    Hi william, Thank you for your interest in Planet. Unfortunately, you cannot see the full resolution with your trial account - all images are downsampled.  Best regards, Emir

  • Emir Hartato created a post,

    Surface displacement mapping using Planet imagery (2018 Palu Earthquake case study)

    1. Community
    2. General Discussion

    Hi everyone, I would like to share an interesting case study from one of our Education and Research user, Kyle Bradley from Earth Observatory Singapore of NTU. He's using planet imagery is to map o...

    • Emir Hartato
    • Edited
    • 2 followers
    • 0 comments
    • 0 votes

  • Emir Hartato commented,

    Official comment
    1. Community
    2. General Discussion
    3. PSOrthoTile Grid

    Dear Daniel, Apologise for slow response. Regarding your request, please find the address to download the grid on this FAQ page.    Thank you

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    • Emir Hartato
    • 0 votes

  • Emir Hartato commented,

    Official comment
    1. Community
    2. General Discussion
    3. everything out of focus

    Hi Glen, Thanks for reaching out. Included with your 14 Day Free Trial is global access to view our PlanetScope imagery archive. Other imagery types are not included in the free trial and are purpo...

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    • Emir Hartato
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  • Emir Hartato commented,

    1. Community
    2. General Discussion
    3. what does each part represent for in an id?

    Hi, just adding what Frank said, here's a complete list of image id interpretation for all Planet imagery: https://support.planet.com/hc/en-us/articles/213169607-How-can-we-interpret-image-file-nam...