Paulina Brozek

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Last activity March 29, 2021 14:44
Member since April 02, 2019 12:06

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Paulina Brozek created an article, December 14, 2020 09:55
Does the Education and Research program include SkySat imagery and access to Tasking dashboard ?
1. Education and Research Program
2. Education and Research Program General
Unfortunately, SkySat Data isn't a part of E&R Subscriptions. Therefore, if you wish to get access to SkySat Data- it would need to be purchased. Tasking Dashboard (TaDa) is a new user interface th...
- Edited March 10, 2021 01:00
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Paulina Brozek commented, August 03, 2020 08:03
Dear Jianmin, Great- thank you for the confirmation. Kind regards, Paulina
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Paulina Brozek commented, July 24, 2020 08:45
Official comment
Dear Jianmin, Thank you for your post and we do apologise for the inconvenience. Does your json request has the following line: “interval”: “day” ? In this case I would recommend to remove the int...
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Paulina Brozek commented, April 28, 2020 08:49
Dear David, Thank you for your email and I do apologise for the delay in getting back to you. There can be several reasons why your orders might be failing, I can investigate it further, but to do ...
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Paulina Brozek commented, April 28, 2020 08:42
Dear Devid, We do apologise for delay in getting back to you. Unfortunately, we do not have a freemium plan which would allow you to view mosaics. This access would need to be purchased, therefor...
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Paulina Brozek commented, February 03, 2020 12:27
Official comment
Dear Nitin, Thank you for your post and I do apologise for the inconvenience. Unfortunately, our 14 day trial doesn't allow you to download PS or RE imagery. It allows you to view this imagery in...
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Paulina Brozek commented, January 17, 2020 22:25
Hi Ahmed, Thank you for your email and I do apologise for the inconvenience. Your account has been reactivated in December, however if you haven't had a chance to look into Global 14-day trial. P...
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Paulina Brozek commented, January 17, 2020 22:01
Dear David, Thank you for your reply and I do apologise for the inconvenience. I would kindly request to send us an email to support@planet.com, I can then follow your requests up and provide ans...
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Paulina Brozek commented, January 07, 2020 12:50
Official comment
Dear David, Thank you for your message. Currently you are subscribed to E&R Program which allows you to download up to 10,000 sqkm per month. This includes: Planet Scope data as well as Rapid Eye)....
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Paulina Brozek commented, September 04, 2019 13:17
Dear Loek, Thank you for your email. I would like to confirm that I removed the Open California plan subscription. Kind regards, Paulina
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