Paulina Brozek
- Total activity 48
- Last activity
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Activity overview
Latest activity by Paulina Brozek-
Paulina Brozek commented,
Dear Jianmin, Great- thank you for the confirmation. Kind regards, Paulina
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Paulina Brozek commented,
Official comment Dear Jianmin, Thank you for your post and we do apologise for the inconvenience. Does your json request has the following line: “interval”: “day” ? In this case I would recommend to remove the int...
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Paulina Brozek commented,
Dear David, Thank you for your email and I do apologise for the delay in getting back to you. There can be several reasons why your orders might be failing, I can investigate it further, but to do ...
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Paulina Brozek commented,
Dear Devid, We do apologise for delay in getting back to you. Unfortunately, we do not have a freemium plan which would allow you to view mosaics. This access would need to be purchased, therefor...
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Paulina Brozek commented,
Official comment Dear Nitin, Thank you for your post and I do apologise for the inconvenience. Unfortunately, our 14 day trial doesn't allow you to download PS or RE imagery. It allows you to view this imagery in...
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Paulina Brozek commented,
Hi Ahmed, Thank you for your email and I do apologise for the inconvenience. Your account has been reactivated in December, however if you haven't had a chance to look into Global 14-day trial. P...
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Paulina Brozek commented,
Dear David, Thank you for your reply and I do apologise for the inconvenience. I would kindly request to send us an email to support@planet.com, I can then follow your requests up and provide ans...
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Paulina Brozek commented,
Official comment Dear David, Thank you for your message. Currently you are subscribed to E&R Program which allows you to download up to 10,000 sqkm per month. This includes: Planet Scope data as well as Rapid Eye)....
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Paulina Brozek commented,
Dear Loek, Thank you for your email. I would like to confirm that I removed the Open California plan subscription. Kind regards, Paulina
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Paulina Brozek commented,
Dear Loek, Thank you for your email and for bringing that up. It is correct that you are currently subscribed to 2 plans: Plan ID: 76 - is Open California plan which allows you to download up t...