Mariko Toda
Articles
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Deleting your Planet Insights Platform account
To delete your profile, follow these steps: Go to your Dashboard. Go to the Account page and click on the Settings tab. Scroll to the bottom of the User Settings section. Select Delete Profile to p...
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Notification for new Mosaics
We do not send notification for new mosaics. Planet aims to publish all Mosaics 7 days after the end of the acquisition period. However, there may be instances where publishing may take longer. Pub...
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What is affecting the running time of my Skysat Collect order?
Processing Time for Skysat Collects The processing time for Skysat Collects typically ranges from 1 to 2 hours under normal conditions. However, the time required can vary based on several factors....
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Limitation of NITF 2.1
Note on NITF 2.1 File Format Limitations The NITF 2.1 file format has known limitations when handling large files. Specifically, orders containing image data totaling 1,000,000,000 bytes (1 GB) or ...
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What Determines the Order When Using Composite Tool?
Orders API In the Orders API, the composite order is determined by the sequence of item IDs within the JSON payload. The item that appears last in the list will be prioritized and displayed at the ...
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How Do I Get Email Notifications Regarding Tasking Orders?
You can configure notifications either through the Tasking API or the Tasking Dashboard. To set up notifications via the Tasking API, refer to the Email Notification section on the Developer page ...
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About the Tropical Forest Observatory
Note: the Tropical Forest Observatory plan is not affected by Planet’s move to monitoring credits. TFO subscriptions continue to be metered in processing units.Previously, Tropical Forest Mosaics w...
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"No access to assets" error when ordering imagery with a trial or evaluation account
If you can search for and preview PlanetScope or SkySat imagery but receive an error such as no access to assets or download available: false when you try to order or download it, the most common c...
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Changing the credit card for your monthly subscription
To change your credit card details, log in to your Planet Insights Platform account page and follow these steps: Go to the Invoices tab. Click the Details link for your current monthly subscription...
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What Data and Services Does the Planet Insights Platform Trial Provide Access To?
30 days trial users have access to the following:Access open imagery collections (Sentinel, Landsat) and Planet Sandbox Data. 30,000 processing units and 30,000 API requests. API access to Catalo...
