Order notification and download options
If you choose to receive email notifications when you place an order, you get timely updates on the order status.
Email notification for order completion
- When your order is complete, you receive an email notification.
- For orders with the ZIP delivery option, the email includes a secure download link.
Validity period of the download link
- The download link in the email is active for 24 hours.
- Use the link within this time to download your order.
Extended access in Explorer
- If you access your download link in Explorer, the link remains active for 90 days.
- You can download at any time during this period.
Download completion and link expiry
- The link in Explorer expires only when the download is successfully completed.
- If you start the download within the 90-day period, the link remains accessible until the download finishes.
Comments
Login failed!
403: {"link":"https://planet.com/trial-expired","message":"This trial account has expired. Contact Planet Sales."}
When log in
my account can't open or download planet scoope images via QGIS and basemap vieweryes
Please sign in to leave a comment.