What is affecting the running time of my Skysat Collect order?

Processing Time for Skysat Collects

The processing time for Skysat Collects typically ranges from 1 to 2 hours under normal conditions. However, the time required can vary based on several factors.

Factors Affecting Processing Time:

1. Image Size: Larger imagery files can significantly increase processing time, sometimes extending beyond the usual 1 to 2 hours.

2. Cache Status: If the asset has been previously activated and is still cached, the processing time may be faster. If not, additional processing steps are required.

3. Tool Operations: The time needed for specific tool operations, such as clip, composite, harmonize, and others, can add to the overall processing time.

4. Zipping and Delivery: After processing, the final steps include zipping the data and delivering it to the user, which may contribute to the total time.

5. System Load Balancing: To ensure optimal performance and avoid negatively impacting other customers, we may queue activations when there are high volumes of requests. This helps us manage the load and maintain a balanced system.