Enabling or Disabling Multi-Factor Authentication

Enabling MFA

To enable multi-factor authentication (MFA) for users in your organization

1. Navigate to Planet and sign in using your registered credentials
2. In the left-side bar, go to the All Users page and select the user you wish to enable. Find the section labeled Multi-Factor Authentication.
3. Click Enable 

The user will be prompted to set up their factor on their next login. Only Organization Administrators can enable MFA for users within their organization. 

To enable multi-factor authentication for your own Planet account

1. Navigate to Planet and sign in using your registered credentials
2. Go to the My Settings page and find the section labeled Multi-Factor Authentication
3. Click Enable

After enabling, you will be prompted to set up your factor.

Disabling MFA

To disable MFA, follow the same steps as above, but click Disable Multi-Factor Authentication. Organization users who have had MFA enabled for them by their Organization Administrator will not be able to disable on their own and will need to contact their Organization Administrator to do so. 

After disabling, the user will no longer be prompted for MFA on login and their factor will be reset. This means re-enabling MFA for this user will prompt them to set up their factor. 

Setting up Factors

After multi-factor authentication (MFA) has been enabled for an account, users must set up their factor in order to login. At current, Planet offers one-time passwords as the additional authentication factor, which means users need an authenticator app such as: 

• Authy (Google Play / App Store)
• Google Authenticator (Google Play / App Store)
• Auth0 Guardian (Google Play / App Store)
• Microsoft Authenticator (Google Play / App Store)
• Okta Verify (Google Play / App Store)

Once the authenticator app is open, users need to tap the "+" or "Add account" button and scan the QR code displayed on the MFA setup screen using the device's camera.