Gerri Geary
Articles
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How Can I Apply for ESA Sponsored Accounts and Commercial Data Packages for Pre-Commercial Research and Educational Purposes?
ESA provides sponsored accounts and commercial data packages available for pre-commercial exploitation, research and educational purposes. Check out the Network of Resources (NoR) Portal for additi...
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Tasking Credits Rollover Policy
Unused tasking credits totaling 100 or less qualify to automatically roll over to a renewal balance if the customer is renewing a contract or has a multi year contract. They will be added to the ne...
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I Forgot My Password. How Can I Recover It?
Planet Password Recovery Follow these steps to receive instructions for recovering your Planet password: Navigate to Planet login and enter the email address associated with your account Click on...
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Citing Planet Data
From a concept in our garage to operating the largest fleet of Earth-imaging satellites, many people have invested time and energy in developing and enabling access to the Planet’s unique data feed...
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Linking Planet User to Sentinel Hub User
To link your Planet user to your Sentinel Hub user, perform the following steps: Go to https://planet.com/ and sign in using your Planet account credentials From the Account page, click My Setting...
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Sentinel Hub Access for Planet Customers
Planet customers without existing paid access to Sentinel Hub can try it with a 30 day trial. You can use this access to explore new features for analyzing Planet data. Access includes: EO Browser...
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Multi-Factor Authentication (MFA) Common Issues and Solutions
If you're experiencing issues with setting up multi-factor authentication (MFA), try these troubleshooting steps. 1. I can’t scan the QR Code Manually enter the setup key provided by your account's...
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Enabling or Disabling Multi-Factor Authentication
Enabling MFA To enable multi-factor authentication (MFA) for users in your organization Navigate to Planet and sign in using your registered credentials In the left-side bar, go to the All Users ...
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How Do I Enable Imagery Access Filter in Planet's QGIS and ArcGIS Plugins?
Image Access filter lets you view only the images that you have access to. By disabling, you will be able to view imagery that you do not have access to. 1. Log in to Planet Plugin and under the Da...
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How to Place an Order with Clipping in Planet Explorer
1. Log in to Planet Explorer2. Draw or upload your Area of Interest (AOI). 3. Select the image then scenes and click the shopping basket to add items to order. 4. Click "Order scenes" at the bott...