Mike mike.davis

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Mike Davis Director of Global Technical Support Planet

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Activity overview

Latest activity by Mike mike.davis

  • Mike mike.davis commented,

    1. Community
    2. General Discussion
    3. How do i get the best resolution?

    Hi Roberto,   For these issues please submit the details to support@planet.com so a support engineer can troubleshoot your issues in more detail.  Thanks Mike

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  • Mike mike.davis commented,

    Official comment
    1. Community
    2. Support
    3. Resend of previous post

    Issue submitted to support@planet.com for assistance.

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  • Mike mike.davis created an article,

    Usage Report FAQ

    1. Frequently Asked Questions
    2. Account Settings

    Usage Reports Frequently Asked Questions   New usage reports are coming on July 30th 2020, what is different? We’ve revamped our system to keep up  with our growing customer base.  New Usage (beta)...

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    • Updated
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  • Mike mike.davis created an article,

    Orders API FAQ

    1. Frequently Asked Questions
    2. Orders

    What is being released? The new Orders API will be released on July 30. The key features of the Orders API include:   For all users: Cloud delivery – Specify a cloud provider to deliver the data (...

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    • Updated
    • 1 follower
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  • Mike mike.davis created an article,

    SkySat 50cm FAQ

    1. Frequently Asked Questions
    2. Satellites

    How did SkySat spatial resolution improve? Through a variety of orbital and ground system improvements, Planet is improving both the SkySat basic and ortho product spatial resolutions. By lowering ...

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    • 1 follower
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  • Mike mike.davis created an article,

    SkySat 50cm Release

    1. Frequently Asked Questions
    2. Imagery

    Overview:  Through a variety of orbital and ground system improvements, Planet is improving both the SkySat basic and Ortho product spatial resolutions. By lowering the SkySat orbits from 500km to...

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    • Updated
    • 1 follower
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    • 1 vote

  • Mike mike.davis commented,

    1. Community
    2. Support
    3. Can't login in Planet Explorer

    Hello Vinicius,  Please contact support@planet.com for this issue for assistance as it is specific to your account.   

  • Mike mike.davis commented,

    1. Community
    2. Support
    3. Code for the ship detection

    Assistance for this post was handled via Planet Technical Support. Please contact support@planet.com for similar technical issues. 

  • Mike mike.davis commented,

    1. Community
    2. Support
    3. Installation of jq

    Hello Paul,    Can you contact us at support@planet.com so that we can troubleshoot the issue you are having further?  Thanks Mike

  • Mike mike.davis commented,

    Official comment
    1. Community
    2. General Discussion
    3. repo.boundlessgeo.com is unavailable?

    Hello Emilson, The Boundless open source project has been archived and is no longer maintained. You can access the current open source project at http://geonode.org/.   If you have any other questi...