Mike mike.davis

Mike Davis Director of Global Technical Support Planet

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Latest activity by Mike mike.davis
  • Mike mike.davis commented,

    Hi Roberto,   For these issues please submit the details to support@planet.com so a support engineer can troubleshoot your issues in more detail.  Thanks Mike

  • Mike mike.davis commented,

    Official comment

    Issue submitted to support@planet.com for assistance.

  • Mike mike.davis created an article,

    Usage Report FAQ

    Usage Reports Frequently Asked Questions   New usage reports are coming on July 30th 2020, what is different? We’ve revamped our system to keep up  with our growing customer base.  New Usage (beta)...

  • Mike mike.davis created an article,

    Orders API FAQ

    What is being released? The new Orders API will be released on July 30. The key features of the Orders API include:   For all users: Cloud delivery – Specify a cloud provider to deliver the data (...

  • Mike mike.davis created an article,

    SkySat 50cm FAQ

    How did SkySat spatial resolution improve? Through a variety of orbital and ground system improvements, Planet is improving both the SkySat basic and ortho product spatial resolutions. By lowering ...

  • Mike mike.davis created an article,

    SkySat 50cm Release

    Overview:  Through a variety of orbital and ground system improvements, Planet is improving both the SkySat basic and Ortho product spatial resolutions. By lowering the SkySat orbits from 500km to...

  • Mike mike.davis commented,

    Hello Vinicius,  Please contact support@planet.com for this issue for assistance as it is specific to your account.   

  • Mike mike.davis commented,

    Assistance for this post was handled via Planet Technical Support. Please contact support@planet.com for similar technical issues. 

  • Mike mike.davis commented,

    Hello Paul,    Can you contact us at support@planet.com so that we can troubleshoot the issue you are having further?  Thanks Mike

  • Mike mike.davis commented,

    Official comment

    Hello Emilson, The Boundless open source project has been archived and is no longer maintained. You can access the current open source project at http://geonode.org/.   If you have any other questi...