Pooja Pandey

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Activity overview

Latest activity by Pooja Pandey
  • Pooja Pandey commented,

    Official comment

    Hi Joshua, Thank you for writing on Planet Community. Visual scenes are only available for PSScene3Band, please make sure you are only ordering 3band products? If you are still running into this is...

  • Pooja Pandey commented,

    Official comment

    Hello Luis,   That is correct. We take the best imagery we have for the time period and mosaic it together. By best imagery, i mean least cloudy scenes possible.  Let me know if you have any furthe...

  • Pooja Pandey commented,

    Official comment

    Hi Alex,  Thank you for writing in Planet Community. The free trial does not allow for any downloads to be made, it is strictly for viewing purposes. If you are interested in downloading some sampl...

  • Pooja Pandey commented,

    Official comment

    Hi Russell, Thank you for writing on Planet Community. I believe by chipping, you mean clipping. If so, please see our API documentation here: https://developers.planet.com/docs/orders/ . This cont...

  • Pooja Pandey commented,

    Official comment

    Just to mention, if anyone else is also facing this issue. Please only use your API key to authenticate and not username/password. 

  • Pooja Pandey commented,

    Hi Todd,   Just writing to ask if you have heard back from sales? If not, please write to support@planet.com and i would happy to talk to you about our imagery and your needs?   Best Regards, Pooja

  • Pooja Pandey commented,

    Official comment

    Hi KritI, Please write to support@planet.com with your access credentials and script so we can look into your issue? Thank you! Pooja

  • Pooja Pandey commented,

    Hey Andrea,   Thanks for writing at Planet Community. Would you be able to write to support@planet.com with your email address used to register yourself on our platform so we can look into your acc...

  • Pooja Pandey commented,

    Official comment

    Hi Liliana, The values for UDM can be found in our product specs on page 94 and 95: https://assets.planet.com/docs/combined-imagery-product-spec-final-august-2019.pdf   Let me know if you have any ...

  • Pooja Pandey commented,

    Official comment

    Hi Peter,   Thank you for writing in Planet Community. If you would like to download imagery, please contact sales@planet.com with your request and a SDR will be in touch with you shortly. Best Reg...