Mariko Toda
Articles
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Why a recent order has not appeared in your usage yet
Your usage bar and usage reports do not update in real time. Usage from the previous 24 hours starts being processed at 23:59 UTC each day, so there is roughly a 24-hour lag between placing an orde...
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Why archive tasking shows fewer images than Planet Explorer
When you enter latitude and longitude values to search for a specific point in Planet Explorer, the platform returns all images that intersect the circle surrounding that point. The results in the ...
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How can I download a SkySatVideo?
SkySatVideo assets are not available in Planet Explorer, so you must use the Planet CLI v2 to search for, activate, and download these assets. Step-by-step instructions 1. Search for SkySatVideo it...
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Can I see all of my mosaics in Planet Explorer?
In Planet Explorer, locate and click the Mosaics tab in the sidebar menu. Only the mosaic series you have subscribed to appear in the Mosaics tab. These are typically thematic or curated collectio...
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How to fix inconsistent layer appearance in GIS platforms
When you work with downloaded Planet data in GIS platforms such as ArcGIS Pro and QGIS, different stretching methods applied to each layer can produce inconsistent visual representation across data...
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Compatibility with Geospatial Software
Planet imagery products are compatible with both ArcGIS and QGIS. They can also be used with a wide range of other open-source and proprietary geospatial software applications.If you encounter geos...
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Contract start and end time
All contract provisioning access to products starts and ends at 00:00:00 UTC, based on the time zone of the Planet administrative systems.
