Comments

2 comments

Date Votes
  • Official comment
    Seth Pickford
    • Edited

    Hi Edward. Please send an email to support@planet.com and identify the user email you are using to login in. One of our Support Representatives will reach out to troubleshoot the issue. 

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  • Mike Davis

    Hi Edward,

    We determined that there was an issue with your account setup in our internal systems. We have addressed the issue and wanted to reach out to confirm that the issue had been resolved. 

    As Seth noted, if you continue to have issues logging in please send us a support request to support@planet.com.

    Thanks
    Mike Davis
    Director of Global Technical Support
    Planet

     

     

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