Trial Login Error
I cant access my 14 days trial on newly registered account, got this error "There was an error logging in. Please try again later"
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Official comment
Hi Edward. Please send an email to support@planet.com and identify the user email you are using to login in. One of our Support Representatives will reach out to troubleshoot the issue.
Comment actions -
Hi Edward,
We determined that there was an issue with your account setup in our internal systems. We have addressed the issue and wanted to reach out to confirm that the issue had been resolved.
As Seth noted, if you continue to have issues logging in please send us a support request to support@planet.com.
Thanks
Mike Davis
Director of Global Technical Support
Planet
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