month-Mosaic image, I do not have access to any monthly basemap?

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Yong Ma

• October 24, 2019 02:28

Util Oct.22, my account can access monthly mosaic data normally, and can go to level 15.But from October 23, I opened the https://www.planet.com/explorer/ URL and found that I don't see any monthly mosaic data, and I have a prompt saying, I do not have access to any monthly basemap. I want to know the specific reason. My account is added to the Education and Research program. I mainly want to see the monthly mosaic data, and do a comparison with the visual.

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• Official comment

  

  Pooja Pandey

  • October 28, 2019 08:31

  Hello Yong,

   

  The monthly mosaic is not included anymore in the E&R package.

  Please contact sales if you would like access to it.

   

  Best Regards,

  Pooja

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  Yong Ma

  • October 28, 2019 08:46

  Hi,Pooja

  I contacted the sale but did not give me any response. Why can't I browse the monthly mosaic data? Is there an official limit now?

  Best Regards,

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