How do i get the best resolution?

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4 comments

  • Aaron Davis

    I have the same issue. So far I get better resolution using google maps online. Granted, I use the free exploratory version but I would expect better. 

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  • Tasadduq Hussain

    I am also facing this issue on Trial Version.

    Any Solution

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  • Mike mike.davis

    Hello Karen,

     

    I apologize for the delayed response, but for you image resolution issues can you log a ticket by emailing support@planet.com? We will be able to work with you to address your concerns. 

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  • Mike mike.davis

    Also, in response to the additional comments regarding image resolution when viewing imagery in Planet Explorer the resolution in Explorer is not the same as it is when the imagery is downloaded.The reason for this is to prevent performance degradation while working in Explorer. The trial does not allow image download, but if you would like to see production imagery for your specific use case we have our sales team contact you to provide a more detailed demonstration. 

    Please contact us at support@planet.com if you would like our sales team to contact you.

    Also, the resolution specifications are documented in our Product Specification guide which you can access at file:///C:/Users/mike.davis/Downloads/Planet_Combined_Imagery_Product_Spec_Oct_2019%20(1).pdf 

     

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