No Acess to download Planet data

The email I received stated that I was supposed to have received a dedicated link to activate your account.  I have a 14-day trial that is currently valid so I can browse through products but I cannot download any image. This email address is what I use to login to my trial account. Can the team look into this for me please? Thank you.

Kind regards,

LiuYumei

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1 comment
  • Hi Liu,

    We have received your ticket & will be communicating on that.

    Thanks

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