No Access

Comments

3 comments

  • Aditya Chintalapati

    Hi Thiri Aung, I've created a support ticket for this. I will reach out to you directly.

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  • Ransford Welbeck

    Dear Planet,

    I was officially welcomed to Planet’s Education and Research (E&R) Program on Tuesday, January 26, 2021. The email I received stated that I was supposed to have received a dedicated link to activate your account. However, it has been two days and I have still not received it (i have also checked my spam folder many times). I have a 14-day trial that is currently valid so I can browse through products but I cannot download any image. This email address is what I use to login to my trial account. Can the team look into this for me please? Thank you.

    Kind regards,
    Ransford.

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  • Aditya Chintalapati

    Hi Ransford Welbeck , I've created a support ticket for this. I will reach out to you directly.

     
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