I cannot download any image in my Education and Research Program Account

XY Dou

December 09, 2020 09:03

I have an Education and Research Program Account and I used it in my ArcGIS Pro for view online recently, today I want to download some images in the webpage but it reminds failed, how could I solve this problem, thank you!

Comments

9 comments

Official comment

Mike Davis
December 09, 2020 14:43

Hello,

We will create a technical support ticket to assist with this request as it is likely specific your account versus a common isuse with the Education and Research Program.
Ayi Priana
January 10, 2021 16:34

Hello Planet Team

I have same issue, I cant download planet imagery Education and Research License. how should iI proceed? Thanks

0
Abhishek
January 11, 2021 04:50

Hi Ayi,

We have created a support ticket for your issue so that we can determine a solution

0
Ayush Budhathoki
January 22, 2021 04:25

Hi Team,

I need some sample data for my project. I could't download satellite images so, could you help me to download those. I am from non-profit organisation and i need those images for trial.

Thank you

Regards

Ayush Budhathoki

0
Aditya Chintalapati
January 22, 2021 08:42

Hi Ayush Budhathoki, I've created a support ticket for this. I will reach out to you directly.

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Andrea Cavalcanti
January 26, 2021 23:15

Hi team,

I couldn't download satellite images from my area of interest. Could you help me?

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Aditya Chintalapati
January 27, 2021 04:40

Hi Andrea Cavalcanti , I've created a support ticket for this. I will reach out to you directly.

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Bernardo Teixeira
January 27, 2021 22:39

Hi Team,

Same here...Education and Research Account and cannot seem to find where to download images.

Maybe I just do not know what to do...

Thank you in advance

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Aditya Chintalapati
January 28, 2021 05:35

Hi Bernardo Teixeira , I've created a support ticket for this. I will reach out to you directly.

0

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