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i cant Download any image in my Education and Research Program Account

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yaron michl

I have a Education and Research Program Account,That I had not used it for a long time

today i want to I download information satellite images,and is asking my to buy the images 

how can  Get re-access to the download images for Acadamic research?

 

Thank you very much

 

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7 comments
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  • Official comment
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    Mike Davis

    Hi Francesco, 

     

    I have created a support ticket for this request so we can assist you further. 

  • Avatar
    francesco zucca

    Hi, me with the same message since this morning (Nov 12 2020).

    Is it a trouble with EduRes program or something else?

    TIA 

    fz

    0
  • Avatar
    ana mardhiyana

    Hi, me too with the same problem, I have a Education and Research Program Account but cannot access to download satellites image

    Thank you

     

    0
  • Avatar
    yaron michl

    Hi Mike
    did you also open a support ticket for my problem?

    Thank you

    0
  • Avatar
    francesco zucca

    Solved, Thank you!!

    0
  • Avatar
    Natalia Telnova

    Hi!

    Today I've got the same message about only Purchase Assess to 4-band PlanetScope scenes in my Education and research program account.

    Is any possibility to re-assess PlanetScope data for academic research in my account?

    0
  • Avatar
    Abhishek

    Hi Natalia,

    Let us have a look & get back to you on tickets.

    0

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