i cant Download any image in my Education and Research Program Account

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yaron michl

• November 12, 2020 07:28

I have a Education and Research Program Account,That I had not used it for a long time

today i want to I download information satellite images,and is asking my to buy the images 

how can  Get re-access to the download images for Acadamic research?

 

Thank you very much

 

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• Official comment

  

  Mike mike.davis

  • November 12, 2020 14:50

  Hi Francesco, 

   

  I have created a support ticket for this request so we can assist you further. 

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  francesco zucca

  • November 12, 2020 08:57

  Hi, me with the same message since this morning (Nov 12 2020).

  Is it a trouble with EduRes program or something else?

  TIA 

  fz

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  ana mardhiyana

  • November 13, 2020 13:52

  Hi, me too with the same problem, I have a Education and Research Program Account but cannot access to download satellites image

  Thank you

   

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  yaron michl

  • November 16, 2020 05:57

  Hi Mike
  did you also open a support ticket for my problem?

  Thank you

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  francesco zucca

  • November 16, 2020 07:15

  Solved, Thank you!!

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  Natalia Telnova

  • November 16, 2020 09:06

  Hi!

  Today I've got the same message about only Purchase Assess to 4-band PlanetScope scenes in my Education and research program account.

  Is any possibility to re-assess PlanetScope data for academic research in my account?

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  Abhishek

  • November 16, 2020 09:16

  Hi Natalia,
  
  Let us have a look & get back to you on tickets.

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