i cant Download any image in my Education and Research Program Account

I have a Education and Research Program Account,That I had not used it for a long time

today i want to I download information satellite images,and is asking my to buy the images 

how can  Get re-access to the download images for Acadamic research?

 

Thank you very much

 

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Comments

7 comments
  • Official comment

    Hi Francesco, 

     

    I have created a support ticket for this request so we can assist you further. 

  • Hi, me with the same message since this morning (Nov 12 2020).

    Is it a trouble with EduRes program or something else?

    TIA 

    fz

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  • Hi, me too with the same problem, I have a Education and Research Program Account but cannot access to download satellites image

    Thank you

     

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  • Hi Mike
    did you also open a support ticket for my problem?

    Thank you

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  • Solved, Thank you!!

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  • Hi!

    Today I've got the same message about only Purchase Assess to 4-band PlanetScope scenes in my Education and research program account.

    Is any possibility to re-assess PlanetScope data for academic research in my account?

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  • Hi Natalia,

    Let us have a look & get back to you on tickets.

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