i cant Download any image in my Education and Research Program Account

Comments

7 comments

  • Official comment
    Mike mike.davis

    Hi Francesco, 

     

    I have created a support ticket for this request so we can assist you further. 

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  • francesco zucca

    Hi, me with the same message since this morning (Nov 12 2020).

    Is it a trouble with EduRes program or something else?

    TIA 

    fz

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  • ana mardhiyana

    Hi, me too with the same problem, I have a Education and Research Program Account but cannot access to download satellites image

    Thank you

     

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  • yaron michl

    Hi Mike
    did you also open a support ticket for my problem?

    Thank you

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  • francesco zucca

    Solved, Thank you!!

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  • Natalia Telnova

    Hi!

    Today I've got the same message about only Purchase Assess to 4-band PlanetScope scenes in my Education and research program account.

    Is any possibility to re-assess PlanetScope data for academic research in my account?

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  • Abhishek

    Hi Natalia,

    Let us have a look & get back to you on tickets.

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