Cannot place orders?

Follow

Roberto Anitori

• July 29, 2020 21:09

Hi,

I have just (yesterday) been approved for a Research and Education account, but when I go onto Explorer the button to place an order on the bottom-left hand side is greyed out.

Are you able to help?

Thanks, Roberto Anitori

0

• Official comment

  

  Mike Davis

  • September 23, 2020 00:59

  Hi Roberto, 

   

  I apologize for the delayed response, but for issues specific to your account I would suggest you log a support ticket via https://support.planet.com/hc/en-us/requests/new/ so we can assist you further. 

  Comment actions Permalink

Please sign in to leave a comment.