Cannot place orders?
Hi,
I have just (yesterday) been approved for a Research and Education account, but when I go onto Explorer the button to place an order on the bottom-left hand side is greyed out.
Are you able to help?
Thanks, Roberto Anitori
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Hi Roberto,
I apologize for the delayed response, but for issues specific to your account I would suggest you log a support ticket via https://support.planet.com/hc/en-us/requests/new/ so we can assist you further.
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