Can't open ArcGIS add-in?

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Tim van Heteren

• March 09, 2020 10:38

When i download the ArcGIS add-in: https://learn.planet.com/planet-arcgis-2-ty.html

I have ArcGIS pro 2.5, but i can't open the add-in.

For some reason, nothing happens....

Anyone idea?

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• Official comment

  

  Emir Hartato

  • March 11, 2020 08:54

  Hi Tim van Heteren Travis Axe ,

  I apologize for late response and the issue that you're having. I think there is an issue with the add-in package, so thank you for making us aware of this, I already report this to our internal. In the meantime, kindly please use this version instead. Please let me know how it goes.

  Best,

  Emir

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  Travis Axe

  • March 10, 2020 17:04

  Tim, I don't have any solutions right now but I'm experiencing the same thing. 

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  Travis Axe

  • March 11, 2020 15:29

  Emir, the version you sent works! Thanks. 

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