How can I download planet images?

I just sign up a new free account ,but  after I activate it as you asked, all the images I choose was locked ,and the new free account also show the image was locked ,and i cound not download even the small areas i choosed.  what is wrong with the PLANET, how can i deal with it ?I clicked on the lock - it brought me to a dialogue to request a download access. but i haven't received an automated reply from your sales team.


Best wishes!



  • Official comment

    Dear Zhao,


    Thank you for your interest in Planet. Please note that is not possible to download our imagery using Trial account.

    I have passed your contact to our sales development representative. They'll reaching out to you soon.

    Thank you for your patience.




  • Interesting response. So what exactly is a "trial account"??


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