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  1. Welcome to Planet Support
  2. Planet Explorer, Basemaps, and Tasking

Planet Explorer, Basemaps, and Tasking

General

  • Supported Browsers for Planet Explorer and Tasking Dashboard
  • How can I switch from Planet Explorer to Planet Basemaps?

Planet Basemaps

  • Can I purchase access to the Tropical Forest Observatory if I have an active Sentinel Hub subscription?
  • Can I get a scene id from a basemap?
  • Do Planet Basemaps Support Full Bit Depth GeoTIFF Tiles?
  • Planet Tile Streaming FAQ
  • Can I Use the Spectral Analysis Tool on Monthly and Quarterly Basemaps?
  • What is the Alpha Mask?
See all 7 articles

Planet Explorer

  • Why Can't I Find Image Results When Querying for Old Data?
  • Sharing Your Session in Planet Explorer
  • How Do I Share My Planet Explorer Session?
  • Unable to Sign into Planet Explorer: "AuthSdkError: The JWT was issued in the future"
  • How Do I Download Imagery in Planet Explorer?
  • Enabling the Snapshot Tool in Planet Explorer
See all 28 articles

Planet Tasking

  • How Do I Get Email Notifications Regarding Tasking Orders?
  • Tasking Credits Rollover Policy
  • What is Order Replacement and How Does it Affect Tasking?
  • Tasking Dashboard Quota Usage and Reports
  • How Do I Login to Tasking Dashboard?
  • Polygon Vertices or Points in Tasking Dashboard
See all 14 articles

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