Frequently Asked Questions
Satellites
- RapidEye Overview
- PlanetScope Overview
- SkySat Overview
- SkySat 50cm FAQ
- SkySat 50cm Release
- How big are the Dove satellites?
Planet Explorer
- How can I compare two scenes?
- Is there a way to share my saved searches?
- What is the license and terms of use for the data set I have access to?
- What’s the maximum area of interest size I can define to get a list of individual scenes and not mosaics?
- How can I switch from Planet Explorer to Planet Basemaps?
- I need to order specific bundle assets, how should I configure the imagery options in the order window?
Planet API's
- Planet Subscription API Overview
- Planet Tasking API Overview
- Planet Tile Services API Overview
- Planet Basemap API Overview
- Planet Analytic API Overview
- Planet Orders API Overview
Planet Basemaps
Planet Analytic Feeds
- Planet Analytic Feed Viewer Overview
- Can Planet match this data with AIS data?
- Why does the bounding box not exactly match the vessel (partial fit or over fit)?
- Why are so many false positives detected, even when there is no object in the image?
- Why are there duplicate detections in some AOIs?
- Can Planet run the analytic over open water (i.e. not a port)?
Product
- Do you provide Relative Spectral Response Curves (RSRs) for your satellites?
- What are your products?
- Are you like Google Maps?
- What is the difference between an analytic, visual, and basic scene?
- Can we search an area of interest to find the scenes that we require?
- Will images remain available even if more recent images have been captured in the same area?
Account Settings
Imagery
- I am unable to access all countries data under NICFI Program
- What does the “ground_control” field in the metadata signify?
- How can we interpret image file names and ID numbers?
- Using Planet GeoTIFFs in QGIS
- Using Planet GeoTIFFs in Google Earth Pro on Desktop
- Why can we see gaps between scenes?
Surface Reflectance
- What can I do with surface reflectance product?
- Why Planet surface reflectance product uses 6S atmospheric radiative transfer model?
- What is Surface Reflectance?
- When is the Surface Reflectance product available?
- How is the Surface Reflectance product provided?
- How does Surface Reflectance improve on what came before it?
Planet Trial Programs
- How can I register for the Basemap Trial?
- How can I register for the Developer Trial?
- How can I register for the 14 Day Global Trial
- Can I get access to the Tasking Dashboard as a member of your trial programs?
- Paid subscription
- My trial has expired and I would like to purchase subscription, what to do next?
Education and Research Program
- How can I register for the Education and Research program?
- Does the Education and Research program include SkySat imagery and access to Tasking dashboard ?
- Am I eligible for the Education and Research Program?
- What usage rights are granted with a Basic Account?
- I need more than 5,000 square kilometers per month. How should I proceed?
- What if I have a commercial use in mind?
Next Generation Planetscope
- What is “Next-Generation PlanetScope imagery”?
- How can I access this new imagery?
- How far back in the archive can you find Next Generation PlanetScope imagery?
- What changes will be made to the imagery products (as described in Product Specification)?
- Can Next-Generation PlanetScope imagery be used with existing PlanetScope imagery?
- Do I need to update my workflows to incorporate this new imagery?