Frequently Asked Questions
Next Generation Planetscope
- What is “Next-Generation PlanetScope imagery”?
- How can I access this new imagery?
- How far back in the archive can you find Next Generation PlanetScope imagery?
- What changes will be made to the imagery products (as described in Product Specification)?
- Can Next-Generation PlanetScope imagery be used with existing PlanetScope imagery?
- Do I need to update my workflows to incorporate this new imagery?
Quota
Trial
Pricing
Surface Reflectance
- What can I do with surface reflectance product?
- Why Planet surface reflectance product uses 6S atmospheric radiative transfer model?
- What is Surface Reflectance?
- When is the Surface Reflectance product available?
- How is the Surface Reflectance product provided?
- How does Surface Reflectance improve on what came before it?
Education and Research Program
- Am I eligible for the Education and Research Program?
- What usage rights are granted with a Basic Account?
- I need more than 10,000 square kilometers per month. How should I proceed?
- What if I have a commercial use in mind?
- I represent a university. Can my whole institution apply for access?
- Can I teach a course with a Basic Account?
Basemaps
Planet Explorer
- How can I compare two scenes?
- Is there a way to share my saved searches?
- What is the license and terms of use for the data set I have access to?
- How long does it take to get an order processed?
- What’s the maximum area of interest size I can define to get a list of individual scenes and not mosaics?
- How can I switch from Planet Explorer to Planet Basemaps?
Open California
- How recent is the Open California data?
- What formats are the data available in?
- What is Open California?
- Why is Planet opening up parts of its data set?
- Will Planet open up other regions?
- As a signed customer or partner, how do I access Open California data?
Accounts
Satellites
Imagery
- What does the “ground_control” field in the metadata signify?
- How can we interpret image file names and ID numbers?
- Do all PlanetScope images have the same quality?
- Using Planet GeoTIFFs in QGIS
- Using Planet GeoTIFFs in Google Earth Pro on Desktop
- Why can we see gaps between scenes?
Product
- Do you provide Relative Spectral Response Curves (RSRs) for your satellites?
- What are your products?
- How do I access your products?
- Are you like Google Maps?
- What is the difference between an analytic, visual, and basic scene?
- Can we search an area of interest to find the scenes that we require?