Frequently Asked Questions
Surface Reflectance
- What is Surface Reflectance?
- When is the Surface Reflectance product available?
- How is the Surface Reflectance product provided?
- Who are the intended users of Surface Reflectance products?
- How are atmospheric parameters sourced for the correction to surface reflectance?
- In what ways does Surface Reflectance pre-processing provide a superior product for PlanetScope imagery applications?
Education and Research Program
- Am I eligible for the Education and Research Program?
- What usage rights are granted with data access?
- What if I have a commercial use in mind?
- I represent a university. Can my whole institution apply for access?
- Can I teach a course with Planet data?
- How do I cite Planet data in my work?
Basemaps
Planet Explorer
- How can I compare two scenes?
- Is there a way to share my saved searches?
- What is the license and terms of use for the data set I have access to?
- How long does it take to get an order processed?
- What’s the maximum area of interest size I can define to get a list of individual scenes and not mosaics?
- How can I switch from Planet Explorer to Planet Basemaps?
Open California
- What is Open California?
- What is included in Open California?
- Why is Planet opening up parts of its data set?
- Will Planet open up other regions?
- As a signed customer or partner, how do I access Open California data?
- As an Explorer, can I download Open California data at full resolution?
Accounts
Satellites
Imagery
- What does the “ground_control” field in the metadata signify?
- How can we interpret image file names and ID numbers?
- Do all PlanetScope images have the same quality?
- Using Planet GeoTIFFs in QGIS
- Using Planet GeoTIFFs in Google Earth Pro on Desktop
- How much of the world does your imagery cover?
Product
- Do you provide Relative Spectral Response Curves (RSRs) for your satellites?
- Are SkySats capable of stereo imaging?
- What browsers does the Planet Platform support?
- What are your products?
- How do I access your products?
- Are you like Google Maps?