Sometimes a user might not be able to access their Email account under which they registered at Planet anymore.
A user's Email address can not be changed in their profile but it can be changed by Technical Support.
Please contact Support here and include the following information:
- Express your wish to change your Email address
- Associated Email with your account
- The new Email your account should be registered under in the future
Technical Support will acknowledge your request and take care of editing your account.