Download Link Validity in Planet Explorer

Order Notification and Download Options

When you opt to receive email notifications upon placing an order, you ensure timely updates on your order's status. Here's what you can expect:

Email Notification for Order Completion

  • Upon the completion of your order, you will receive a notification via email.
  • For orders with ZIP delivery option, the email will include a secure download link.

Validity Period of Download Link

  • The download link provided in the email is active for a duration of 24 hours.
  • Ensure prompt access to the link within this timeframe for a seamless download experience.

Extended Access in Explorer

  • If you prefer to access your download link via Explorer, the link remains active for an extended period of 90 days.
  • Download at your convenience during this timeframe.

Download Completion and Link Expiry

  • Importantly, the link in Explorer only expires when the download process is successfully completed.
  • This ensures that, if you initiate the download within the 90-day period, the link remains accessible until the download concludes.
Was this article helpful?
2 out of 3 found this helpful



Please sign in to leave a comment.