Order Notification and Download Options
When you opt to receive email notifications upon placing an order, you ensure timely updates on your order's status. Here's what you can expect:
Email Notification for Order Completion
- Upon the completion of your order, you will receive a notification via email.
- For orders with ZIP delivery option, the email will include a secure download link.
Validity Period of Download Link
- The download link provided in the email is active for a duration of 24 hours.
- Ensure prompt access to the link within this timeframe for a seamless download experience.
Extended Access in Explorer
- If you prefer to access your download link via Explorer, the link remains active for an extended period of 90 days.
- Download at your convenience during this timeframe.
Download Completion and Link Expiry
- Importantly, the link in Explorer only expires when the download process is successfully completed.
- This ensures that, if you initiate the download within the 90-day period, the link remains accessible until the download concludes.
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403: {"link":"https://planet.com/trial-expired","message":"This trial account has expired. Contact Planet Sales."}
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my account can't open or download planet scoope images via QGIS and basemap vieweryes
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