What Is the Term/Tenure for My Basic Education & Research Program? How Can I Extend It?

Until 2019, E&R accounts did not have a specific end date and were therefore valid as long as their users had access to their organizational email address.

Since then, Planet switched over to a fixed term of one year after initially receiving access to an E&R account. After that, access will expire and users won't have data access anymore.

If your university affiliation is still active, you may log a ticket with support and request for your account to be extended. 

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  • Thanks a lot. This really a helped me figure out why I lost access to my ability to download images.

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