Unable to access imagery after registering for Planet's Education and Research  or the NICFI Program

If you had previously registered for one of Planet's Trial programs (Global Trial, Basemap Trial, or Developer Trial) or Hackathons they will conflict with any Education and Research or NICFI programs you have also registered for. Please log a ticket at https://support.planet.com/hc/en-us so we can help resolve the issue. 

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2 comments
  • Hi, I also have the same issue with my NICFI program license. i can download the imagery, how can i get the acces?
    Thanks a lot!

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  • Dear Indra,

    Thank you for your email and I do apologise for the inconvenience.

    I am going to reach out to you through our Support channel.

    All the best!

    Paulina

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