Usage Reports Frequently Asked Questions
New usage reports are coming on July 30th 2020, what is different?
We’ve revamped our system to keep up with our growing customer base.
New Usage (beta) reports reflect our new medium resolution download plans including how clipping impacts your usage.
These new reports are available in the same place, planet.com/account.
How is this different from the quota bar in admin.planet.com?
Reports available on planet.com/accounts are the reports of record for quota. The quota bar in admin.planet.com will be retired and replaced with improved visualizations in planet.com/accounts.
What if I have questions about my usage report?
Reach out to your Customer Success Manager or support@planet.com with any questions regarding your plan or the new features.
Where can I download a report with every image that I have downloaded from the Planet Platform?
Reach out to your Customer Success Manager or support@planet.com for an itemized usage report.
Which report is being used to determine my quota?
Reports available from the Usage tab for reports reflect the usage used to calculate your quota and are enforced by our imagery delivery systems.
Reports available from the Usage (beta) tab are for informational purposes so you may understand how the new download plans and clipping will impact quota usage.
We will provide additional communications prior to migrating to the new system.
What if I download my report and it is empty?
Please check the Usage (beta) tab for reports from our new system, built to support our growing customer base.
What’s that at the bottom of my report?
If you have questions or issues with your usage and reach out to Planet technical support, please provide the information listed at the bottom of your report. This will help our team diagnose and fix your problem expeditiously.
Reporting Options
Organization:
Select the name of your organization or the name of the sub-organization to generate a report for that group of users.
From and To:
The date choosers used to set the reporting period. Planet operates on Coordinated Universal Time (UTC) the dates selected will return usage from 00:00 to 23:59 inclusive of the dates selected.
Report by (Organization or User):
Organization administrators can choose to report usage for the organization as a whole or to generate a report that details usage by each individual user.
For Regular users this field is set to “User” and not editable. Regular user reports display their own usage only.
Roll Up Interval:
Users may summarize or “roll-up” the usage reported into regular time periods. Users may summarize usage into daily, weekly, monthly or all-time. Daily is the most detailed reporting available and will report the total usage for each day in the reporting period. Note that Planet operates on Coordinated Universal Time (UTC) time, so the report will return usage from 00:00 to 23:59 UTC for the dates specified. Weekly reports will sum up the total usage for a week, measured Sunday through Saturday. Monthly reports sum up all usage in the calendar month. All-Time sums up all usage in the reporting period.
Metric:
Select the type of usage: Imagery Downloads or Basemap Tileviews. Imagery Downloads reports medium resolution imagery downloaded. The Basemap Tileviews report includes counts of tiles streamed from basemaps.
Usage Report Fields
Imagery Downloads
Date:
Date of the download or stream recorded in Coordinated Universal Time (UTC).
Program ID:
A program ID organizes all your Planet resources. A program ID consists of a set of users; a set of resources purchased; and usage constraint settings for those resources.
So, for example, all of your Medium Resolution Imagery Quota along with user permissions for accessing them, reside in a project. You can have one program, or you can create multiple programs and use them to organize your Planet resources into logical groups.
User ID:
The email address of the user downloading or streaming the Planet resources.
Item Type:
An item_type represents the class of spacecraft and/or processing level of an item. All items have an associated item_type. Each item_type has a specific list of assets_types that can be derived from the item's source data. For more information refer to Planet API Documentation.
Quota Used (KM2):
The quota charged for imagery downloaded, measured in square kilometers. Quota Used may be greater for imagery where minimum quota charge is enforced for Medium Resolution Premium and Preferred download plans.
Download Area (KM2):
The total area of imagery downloaded, measured in square kilometers.
Basemap Tile Views
Date:
Date of the download or stream recorded in Coordinated Universal Time (UTC).
Program ID:
A program ID organizes all your Planet resources. A program ID consists of a set of users; a set of resources purchased; and usage constraint settings for those resources.
So, for example, all of your Medium Resolution Imagery Quota along with user permissions for accessing them, reside in a project. You can have one program, or you can create multiple programs and use them to organize your Planet resources into logical groups.
Tile Views:
The number of tiles streamed from basemaps by the user or organization.
User ID:
The email address of the user downloading or streaming the Planet resources.
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