Usage Reports FAQ

Usage Reports Frequently Asked Questions

 

How is this different from the quota bar in admin.planet.com?

Reports available on planet.com/accounts are the reports of record for quota.  The quota bar in admin.planet.com will be retired and replaced with improved visualizations in planet.com/accounts. 

What if I have questions about my usage report?

Reach out to your Customer Success Manager or Submit a request with any questions regarding your plan or the new features. 

Where can I download a report with every image that I have downloaded from the Planet Platform? 

Reach out to your Customer Success Manager or Submit a request for an itemized usage report.   

Which report is being used to determine my quota? 

Reports available from planet.com/usage reflect the usage used to calculate your quota and are enforced by our data delivery systems.

    • Usage reports from March 1, 2021 to present are available on the downloads tab.
    • Usage reports covering Jan 1, 2019 to February 28, 2021 are available on the archive tab.

What’s that at the bottom of my report?  

If you have questions or issues with your usage and reach out to Planet technical support, please provide the information listed at the bottom of your report.  This will help our team diagnose and fix your problem expeditiously.  

 

Reporting Options

Organization: 

Select the name of your organization or the name of the sub-organization to generate a report for that group of users. 

From and To: 

The date choosers used to set the reporting period.  Planet operates on Coordinated Universal Time (UTC) the dates selected will return usage from 00:00 to 23:59 inclusive of the dates selected.  

Report by (Organization or User):

Organization administrators can choose to report usage for the organization as a whole or to generate a report that details usage by each individual user.   

For Regular users this field is set to “User” and not editable.  Regular user reports display their own usage only.  

Roll Up Interval: 

Users may summarize or “roll-up” the usage reported into regular time periods.  Users may summarize usage into daily, weekly, monthly or all-time.  Daily is the most detailed reporting available and will report the total usage for each day in the reporting period.  Note that Planet operates on Coordinated Universal Time (UTC) time, so the report will return usage from 00:00 to 23:59 UTC for the dates specified.  Weekly reports will sum up the total usage for a week, measured Sunday through Saturday.  Monthly reports sum up all usage in the calendar month. All-Time sums up all usage in the reporting period.   

Download Plan:

Planet offers PlanetScope imagery in Starter, Preferred and Premium download plans. The Starter plan does not allow clipping and all downloads are measured according to the whole size of the scene. Preferred plans allow clipping, but all imagery downloads are charged a minimum of 100 sq km per scene downloaded. Premium plans allow clipping and all imagery downloads are charged a minimum of 0.01 sq km per scene downloaded.


You can download usage according to different download plans to see how your usage would differ according to our Starter, Preferred or Premium plans. We plan to show your usage only in your enrolled download in a future release to prevent any confusion. If you have a question regarding which download plan you’re currently enrolled in, reach out to your Customer Success Manager or Submit a request.



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