I can't download planet imagery Education and Research License Program
Dear Planet team,
I have a brand new Planet Education & Research License but can not order or download any scenes.
I would be very glad to receive some help with this issue!
Thank you!
P.
0
Kommentare
Hi Paolo,
I have created a ticket for this issue and will reach out to you separately.
Best,
Hi! I have the same problem. How I cans solve it? Thank
Hi Lautaro,
I have reached out to you as well. Kind regards,
Dear Julia,
the license works fine!
Thank you so much for your kind support,
Paolo
Dear Julia, the problem is solved! thank you
Hi Julia,
I also had the same problem, could you please help me solve it?
Jianyi
Hi Jianyi,
I have reached out to you in a support ticket as well!
Best regards,
Hi Julia,
I encountered the same problem, can you help me?
Best,
Job
Hi Job,
I have reached out to you in a support ticket, too.
For future users encountering the same issue, please kindly log a ticket with support for fast resolution or create a new post in the Community tab - as this is an ongoing thread, I'm currently the only team member being notified of new comments and I might not be able to respond at times.
Thank you and best regards,
Thank you, it works now.
Hi Julia,
I met the same problem, could you please help me?
Ruohan
Hi Ruohan,
I have reached out to you separately.
Best,
Hi Julia,
I also have the same problem, could you please help me?
Thank you in advance.
Slobodan
Hi Slobodan,
I have reached out to you separately.
Thanks,
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